Services
Training & Support
QualiWare Core User Program
$4,946.25 CAD$6,595.00 CAD
Included Courses
QualiWare Basic or QualiWare Basic (web)
QualiWare Governance Workflow Engine or QualiWare Web Publishing
Organizations using QualiWare often face slow adoption, fragmented usage, and limited in-house expertise. This leads to underutilization of the tool, inconsistent practices across departments, and heavy reliance on external consultants.
CloseReach’s QualiWare Core User Program is a structured enablement initiative that develops a team of trained, empowered internal users who act as thought leaders and key contributors to your organization’s QualiWare success.
How the QualiWare Core User Program Maximizes Tool Usage
1. Understand Repository Governance and Configuration
Clear governance ensures consistency, traceability, and quality across all models and content. Knowing how to configure the repository empowers your team to maintain structure and adapt the platform to your organization’s needs.
2. Publish and Manage Content Confidently
Publishing content correctly makes it accessible and useful for others. Confident content managers keep the repository accurate, up to date, and relevant, which boosts user trust and engagement.
3. Support and Coach Other Users
Internal thought leaders create a ripple effect—helping others learn, reducing helpdesk loads, and fostering a collaborative, empowered user community.
4. Align Business and IT Perspectives Through QualiWare
When business and IT share a common view of processes, systems, and strategy, they can collaborate more effectively, prioritize the right initiatives, and avoid misalignment that leads to waste, tech-debt or delays.
5. Create Sustainable Internal Expertise
People move on, but expertise should stay. Building internal capability ensures your organization retains knowledge, evolves its use of QualiWare, and stays self-sufficient in the long term.
What You Get Out of the Program
1. A Knowledgeable Internal Team Ready to Lead QualiWare Initiatives
Empowering your team means faster execution, better decision-making, and the ability to drive change internally—without waiting for external help.
2. Increased Adoption and Consistent Usage Across the Organization
A tool is only as valuable as the number of people using it effectively. Broad adoption ensures you get maximum ROI, and that key information is centralized and accessible.
3. Reduced Dependency on Consultants
Minimizing outside reliance saves time and money while building internal resilience and ownership. It also allows your team to respond more quickly to changing needs.
4. Better Alignment of Business Processes, Strategy, and Architecture
When everything connects, you can make more informed decisions, improve agility, and reduce duplication and inefficiencies across the organization.
5. Long-Term Value From Your QualiWare Investment
The program transforms QualiWare from a static tool into a dynamic, evolving platform that continuously supports business transformation and strategic goals.