Challenge: Gaining Visibility and Control over your IT Investments
If your organization is like most, it’s a struggle to keep tabs on all physical, financial, and contractual details relating to your hardware and software investments. The ever-changing technology landscape—including BYOD, cloud and virtualized environments, and the explosion of specialized apps and services to support virtually every conceivable business need—only complicates matters. In order to manage the costs, risks, and opportunities associated with your IT assets, you need centralized visibility and control of those assets. Solution: Cherwell Asset Management Cherwell Asset Management is an IT asset management (ITAM) solution designed for organizations seeking improved governance over their hardware and software investments. By integrating data related to hardware and software inventory, application usage, contracts and entitlements, and life cycle status, you can track and manage your IT investments from purchase to retirement—and abandon Excel spreadsheets once and for all. Cherwell Asset Management integrates seamlessly with Cherwell® Service Management, populating the Cherwell configuration management database (CMDB) with IT asset data, and providing service desk staff with information needed for effective Incident, Problem, and Change Management.