ITIL/Service Management Coaching

Ask the ITSM Coach.

Having trouble understanding the ITIL 4 switch from process to service?  Need help optimizing your service catalogue?  Have a question about your value streams?

Service Management coaches are available to help you get started using ITIL 4 concepts, to review current service management processes, to provide best practices information and more. Topics to be covered in a coaching session can be ad-hoc or arranged in advance.

Coaching sessions are 30 minutes in length and can be on-request/ad-hoc subject to coach availability or pre-scheduled (i.e. twice a week at a specified time and day).


Terms and Conditions.

  • Coaching sessions must be used within 6 months from date of purchase.
  • Coaching sessions are not intended to replace a professional services engagement or formal BPMN training available from CloseReach. During the coaching session if your question or what you are trying to do is complex, we may ask you to send us the details and we will follow up later with the answer.
  • CloseReach reserves the right add coaching questions/topics and responses to the CloseReach Support KnowledgeBase.
    Coaching Packages