Ask the ITSM Coach.
Having trouble understanding the ITIL 4 switch from process to service? Need help optimizing your service catalogue? Have a question about your value streams?
Service Management coaches are available to help you get started using ITIL 4 concepts, to review current service management processes, to provide best practices information and more. Topics to be covered in a coaching session can be ad-hoc or arranged in advance.
Coaching sessions are 30 minutes in length and can be on-request/ad-hoc subject to coach availability or pre-scheduled (i.e. twice a week at a specified time and day).
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