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What happens when you automate a broken process? What happens when you implement a brand-new system with the same old processes? In a manufacturing environment, the result would be the same defects only faster!! In business it is not much different, except the causes of the defects can be much harder to spot. Improving business processes is necessary whenever implementing any new technology or seeking to optimize and gain efficiency.
This seminar introduces a simple and systematic approach for analyzing, modeling, and redesigning specific processes. It provides the foundation to a range of practices for moving specific business process performance metrics to an improved target state. It is based on proven formal methods and over twenty years of practical experience gained from hundreds of projects conducted by Process Renewal Group and the sage advice found at the knowledge portal: BPTrends.com.
This session provides a solid foundation for those starting out and a great refresher for anyone already experienced with the process. Business managers, analysts, and change practitioners will gain from the included practical hands-on working exercises to learn and apply the techniques covered.
Components that influence how the work is done and lead to a particular Business Performance. This 3 day course
Who Should Attend
This session is designed primarily for practitioners who are starting their journey in process improvement, or those who are looking for a refresher and some new ideas. Including
Sasha Aganova, MBA
Managing Partner at Process Renewal Group, Lecturer at University of Toronto
Sasha has successfully implemented and executed Process Programs for organizations in multiple industries, countries, and cultures. Both as an operational process manager in successful corporations and as a consulting practice leader, she has exhibited a strong ability to get teams to collaborate and deliver effective programs of business process and cultural transformation. Sasha is a frequent conference speaker where she shares her experience and passion for combining a business process orientation with a cultural lens to assure that complex business change will stick and remain sustainable.
The BPTA Business Architecture, and the other training classes in the BPM Curriculum, are recognized by the following well-known and respected organizations in the Business Change community;
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