In partnership with CloseReach and CBP Software and delivered by Landmark Decisions, this ½-day online workshop covers the basics of Business Process Analysis & Costing (BPAC) and how it can be used to enhance resource deployment, cost management, and operational planning. Through use of a case study, participants will learn how to apply BPAC principles to gain better insights into resource consumption and utilization. Operational models created using BPAC concepts show how resource costs can be traced through business processes to develop detailed service delivery information for the determination of true product costs, service fees and budgets. These models can also be used for “what-if” analysis to better forecast the cost and impact of changes in business processes or client demands.
The workshop pre-work will employ a short case study to help with understanding of the concepts. It will also demonstrate the value of employing BPAC technology using Collaborative Business Planning (CBP), a BPAC-specific solution which provides users across the organization with a highly-visual and interactive business models to develop and understand the operational and cost flows of any business process. CBP provides a shared environment for operational, financial and strategic managers and planners to develop a common understanding of the key factors influencing costs and operational budgets.
Key Learning Objectives
Who Should Attend and Why?
This workshop provides foundational training on developing high quality business process/cost management content. It also demonstrates how leading-edge BPAC software like CBP can be used to help organizations better collaborate to improve organizational performance. It will benefit:
Course Outline
Fundamentals of Business Process Analysis & Costing (BPAC)
Key Techniques for Implementing BPAC
The Role and Value of BPAC Technology
Workshop pre-work
A short case study will be provided to participants for review in advance of the workshop
Workshop Date/Time:
Wednesday, Nov 17, 2021 - Noon-3:30pm Eastern
Instructor
Mike Haley, M.Sc., is President of Landmark Decisions Inc., a Canadian niche consulting firm providing worldwide “performance alignment” facilitation, training, and implementation services. Mike has over 25 years’ experience in developing and delivering professional training on strategic and operational planning and cost modeling techniques which help both private and public-sector organizations improve their business decision-making capacity. Public sector clients have included Canada Council for the Arts, Canadian Coast Guard, Health Canada, Nova Scotia Crown Lending Agency, Transport Canada, Treasury Board Secretariat, Veterans Affairs, US Navy, and various departments in the New Zealand government. Mike has also worked with private-sector clients such as Air Canada, Bell Aliant, Kroger Foods, Maersk-Sealand, Pfizer, and Telekom Malaysia.