CloseReach Ltd. is an authorized Cherwell Software Partner. 

Cherwell Service Management is a powerful, flexible IT service management (ITSM) tool that enables IT teams to implement, automate and modernize service and support processes to meet new and evolving needs - at a fraction of the time, cost and complexity associated with legacy ITSM tools.

Beyond IT

Cherwell is a true service management platform improving service delivery across the entire organization including:

With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction.  Cherwell has a global network of expert partners serving customers in more than 40 counties, which now includes CloseReach in Canada. 

Click here for more information regarding Cherwell.


CloseReach also offers a variety of ITIL and service management training.

Click here for our ITIL training courses.

Click here to view our blog.