Technical/Product Support

Role: Technical/Product Support

Job Type: Permanent or Contract

Location: Ottawa

CloseReach has an immediate need for a Technical/Product Support Superstar to work full time, on-site at our Laurier Avenue Office.

• MUST have a government of Canada security clearance
• MUST have a positive attitude and a great sense of humor
• MUST be a results oriented critical thinker

What you should have:

• Hands on experience with Cloud environments
• SAAS experience
• Programming experience
• SQL
• Experience developing, and debugging software applications
• Experience supporting all levels of technical abilities for our internal and external clients,
• Ability to convey technical jargon to a wide range of audiences
• Looking for someone who is interested in learning about new products and technologies
• Provide remote assistance for user's workstation
• Supporting users in installing different applications
• Troubleshooting, support
• Facilitate licensing and workflow integrations

What we offer:

Full time, competitive salary

• Profit sharing
• Benefits

Please fill in the form below and submit.