Advisory Services 

Drive your business with CloseReach Advisory Services

 Our Public & Private sector experts focus on a structured, business-driven strategy that incorporates proven processes and best practices to achieve practical, measurable results.
CloseReach advisors can help your organization overcome business challenges, keep up with the competition, and improve performance by tailoring solutions to your priorities and critical issues. Governments and organizations operate in a complex and rapidly changing global world that needs them to adapt and evolve to be competitive and relevant.

Meet our Advisors

Louise A Harris

PhD CMC CCMP: Founder ChangeDesign.Institute

Louise Harris is on a mission to help people design and execute change in their organizations with better results and less stress. As a certified management consultant and enterprise architect, Louise has led and advised the development and implementation of challenging technological, process, and cultural change initiatives in the public and private sectors for over 25 years. In all her engagements Louise looks for opportunities to equip people with frameworks and practical expertise in planning and executing complex change. 

Mike P Haley

President and Founder Landmark Decisions Inc.

Mike Haley has worked with clients worldwide in the facilitation, technology transfer, and application of Business Process Analysis & Costing (BPAC) to the government, telecommunication, manufacturing, pharmaceutical, food processing, distribution, and financial service industries. Mike also has over 25 years’ experience in developing and delivering professional training on strategic and operational planning and modeling techniques which help both private and public-sector organizations improve their business decision-making capacity.

Bob Boisvert

Chief Technical Architect, CBP Software

Bob has over 30 years experience in business analysis, requirements definition, data modelling, Enterprise Architecture, IT solution development, and extensive experience in technical course development and delivery, in both English and French. Bob has also co-authored and delivers introductory and advanced technical courses related to CBP Software. Bob has worked with many Canadian public sector clients, including the Department of National Defence, Transport Canada, Public Services and Procurement Canada, Canada Communications Group, Public Service Commission, and Health Canada.

Roger T Burlton

Co-founder BPTrends Associates, Founder Process Renewal Group

Roger Burlton is considered a pioneer and an industry leader in the introduction of innovative processes for organizational change. He is recognized internationally for his contributions in Business Process Re-engineering, Prototyping, Rapid Development, and people-based Project Management Methodologies. He is regarded as a realistic practitioner, who delivers pragmatic solutions for his clients. An exceptional speaker, he has chaired several high profile conferences on Advanced Information Management around the world, including Software World, Client/Server World, CASEcon, and The Executive Summit.

Chris J Carter

CMC, PMP: Principal, orgshiftsolutions inc.

Chris Carter is an experienced organizational transformation consultant, with over 25 years assisting clients in all aspects of change, especially when enabled by technology. His role as a strategic facilitator and transformation advisor is to design and lead a thoughtful and purposeful journey of collaborative discovery with a critical mass of key organizational stakeholders allowing them to consider their challenges and create their collective future together. Chris challenges assumptions about how organizations approach and structure change and how disruptive digital technologies can be leveraged – combining to achieve breakthrough transformation outcomes.

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BPMN Coaching - CloseReach Ltd
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ITIL/Service Management Coaching - CloseReach Ltd

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