February 28, 2020

CloseReach News - February 2020


This is our first newsletter of 2020 and includes news combined from January and February. 

NEW:  New staff members at CloseReach 

Please welcome Kirill Kasyanenko, Junior Business Analyst, and Alex Songa, Accountant, who joined CloseReach recently. 

Kirill joined us in December and is a recent graduate of Algonquin College in E-Supply Chain Management and brings a strong understanding of e-business concepts and reports creation to the CloseReach team. In his short time with us, Kirill has already completed the QLM Basic, QualiWare Systems Administration, QualiWare Enterprise Publisher, CBP, DNDAF, CaseMaker and Data Visualization certifications. 

Alex Songa joined CloseReach in January 2020 as a full time Accountant. Alex has over 11 years of experience in the accounting and finance related fields and holds a master's degree in Finance and Accounting.  He is currently working on completing his Canadian Master’s of Accounting at Carleton University. 

NEW:  Data modelling in QualiWare 

Jacob Lund from QualiWare visited the CloseReach office on February 14th to provide a demo of the new data modelling capabilities in QualiWare.  This topic has proven to be very popular, so an encore presentation is planned.  Stay tuned for more details. 

UPDATE:  Clarification of QualiWare licensing changes 

With the release of QualiWare X, the product’s software licensing has changed to focus more on the functionality required rather than providing access to specific components.  These changes have implications to any department wishing to upgrade beyond v6.x, as well as to future purchases made on the GC EA Solution contract.  A document containing additional details about these changes has been provided directly to our primary, secondary and technical contacts. 

UPDATE:  QualiWare version 10.2 is now generally available 

QualiWare 10.2 is now generally available.  Instructions on how to download the new release, as well as the link to the release notes on QualiWare’s COE, have been sent out to all clients. 

UPDATE:  QualiWare Users Group Meeting 

Our January QUG featured a presentation by Mike Haley and Bob Boisvert on Collaborative Business Planning.   

In our February QUG, Jacob Lund joined us to discuss how risk management is evolving and being fully integrated across an organization’s systems and operations.  He also addressed how risks and related mitigation activities can be managed in QualiWare and linked to all aspects of EA, as well as how the RCMP’s Integrated Risk Management Framework is accommodated in QualiWare. 

If you were unable to attend the January or February meetings and would like a copy of the slides or the link to the recording please let us know. 

The next QualiWare Users Group meeting is scheduled for March 29, 2020. 

NEW:  Remote QualiWare Basic Training 

We are pleased to offer QualiWare Basic training as a virtual course on March 12-13th.  More information about this and other courses offered in March is available on our website. 

NEW:  Cherwell News 

CSM (Cherwell Service Management) 9.7.1 is now generally available and includes Globalization enhancements and bug fixes. 

CAM 15.0 is the latest release of Cherwell Asset Management with new SaaS Analytics functionality that provides customers a way to analyze SaaS application usage and licensing costs.


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