February 21, 2020

CSM9.7.1 (English, French, German, Portuguese, and Spanish) is now generally available “GA”.


Learn More


  • Release Notes: See detailed fix and change lists, system requirements, and more. The English version is available now and French, German, Portuguese, and Spanish versions will be published soon. 




You may ask, as a valued partner how do I get access to CSM 9.7.1?  


Please use the following link to download the release from the Support Portal.


Issue Reporting

People should report issues and any concerns to Cherwell Support at support@cherwell.com or call directly at one of these numbers:

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